Support

Contact

For support requests, onboarding help, and Shopify app review follow-ups, email: maximus@withacta.com

Response Window

We aim to respond within one business day. Response times may vary depending on volume and issue severity. Critical issues affecting live publishing are prioritized.

What We Can Help With

• Connecting your WordPress or Shopify site to Acta AI
• Setting up prompt templates, schedules, and voice matching
• Configuring featured images, web research, and content repurposing
• Understanding your Acta Score and improving content quality
• Billing, subscription tiers, and trial questions
• Reporting bugs or unexpected behavior in the app
• Shopify App Store review follow-ups and compliance questions

Before You Reach Out

Check the Features page for a full overview of what Acta AI can do, or visit the Changelog to see the latest updates and improvements. For pricing and plan comparisons, see the Pricing page.

Platform Availability

Acta AI currently supports direct publishing to WordPress sites via the REST API and Shopify stores through our native embedded app. For other platforms like Squarespace, Ghost, Wix, and Webflow, you can use copy-and-paste mode to generate content in Acta and transfer it to your site manually. We are actively expanding platform support based on user feedback.